FAQ
Can I get my order gift wrapped?
- Yes! We offer gift wrapping!
- After selecting all the products you are interested in, visit the Gift Supplies page under the Shop by Category menu, select your preferred gift wrap and add to cart.
- Then click on view cart and fill out the 'Order special instructions' text box, specifying that you'd like your order gift wrapped.
- We'll make sure your order is beautifully wrapped and ready to gift.
Do you have a physical store?
- Not yet! We are currently ship out from Lekki 1, Lagos. But sadly can't take any walk in visitors yet
Do you deliver same day?
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Yes but conditions apply
- Same day delivery is available for customers in Lagos who place their orders before 3pm
- Same day delivery is not available for customers outside Lagos.
- Same day delivery is also not always available for customised gift orders and event souvenirs
Can I pay on delivery?
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No! Due to third party commitments we cannot send out goods without receiving payments
What if I want a refund?
- You have a right to a refund if your order is Defective, Unsafe, or Unusable (Our Fault) as long as the item is returned within 15 working days of delivery.
- The item must be unused, unworn, and undamaged
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The item must be returned in its original, sealed packaging with all accessories and tags intact.
What if I want to exchange an item?
- You can exchange the item but the exchange must processed within 7 calendar days of delivery. You can exchange the item for another item or for store credit
Can I get a discount?
- Yes! We offer seasonal discounts
- You can also send a message to request a discount if you are ordering a large number of items +234 802 329 2702