FAQ

Can I get my order gift wrapped?

  • Yes! We offer gift wrapping!
  • After selecting all the products you are interested in, visit the Gift Supplies page under the Shop by Category menu, select your preferred gift wrap and add to cart.
  • Then click on view cart and fill out the 'Order special instructions' text box, specifying that you'd like your order gift wrapped.
  • We'll make sure your order is beautifully wrapped and ready to gift.

Do you have a physical store?

  • Yes we do! We are currently located within Nonnies at Block C, Shop 5, Eko Court Complex, (opposite Toyota) Kofo Abayomi St, VI.  
  • Please tell them you're coming to 'Nonnies' at the gate so they will not require an access code from you and they will also give you accurate directions. 

Do you deliver same day?

  • Yes but conditions apply 
  • Same day delivery is available for customers in Lagos who place their orders before 3pm 
  • Same day delivery is not available for customers outside Lagos.
  • Same day delivery is also not always available for customised gift orders and event souvenirs

Can I pay on delivery?

  • No! Due to third party commitments we cannot send out goods without receiving payments

What if I want a refund?

  • You have a right to a refund if your order is Defective, Unsafe, or Unusable (Our Fault) as long as the item is returned within 15 working days of delivery. 
    • The item must be unused, unworn, and undamaged
    • The item must be returned in its original, sealed packaging with all accessories and tags intact.

What if I want to exchange an item?

  • You can exchange the item but the exchange must processed within 7 calendar days of delivery. You can exchange the item for another item or for store credit

Can I get a discount?

  • Yes! We offer seasonal discounts
  • You can also send a message to request a discount if you are ordering a large number of items +234 802 329 2702